• 1. Visit our website and navigate to the "New Client" section.

    2. Fill out our new client request form. Here. This form will gather important information about your hair and preferences.

    3. Submit the form, and our team will review your information.

    4. We will be in touch with you as soon as possible to assist you in booking the perfect stylist, service, and time that suits your needs.

    5. If you're interested in hair extensions, you have the option to either fill out the form or book a new client consultation. Here. During the consultation, we will assess your hair, discuss your desired look, and provide a personalized recommendation for the type of hair extensions that will suit you best.

    7. If you specifically want to book a style with Julya, you can click the provided link which will direct you to our online booking system. There, you will find available time slots and services offered by Julya.

    We understand that your time is valuable, and we strive to provide you with a seamless booking process. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you at The Fox Salon and providing you with a phenomenal hair experience!

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FAQ

I’m a new client, how do I book an appointment ?

1. Visit our website and navigate to the "New Client" section.

2. Fill out our new client request form. Here. This form will gather important information about your hair and preferences.

3. Submit the form, and our team will review your information.

4. We will be in touch with you as soon as possible to assist you in booking the perfect stylist, service, and time that suits your needs.

5. If you're interested in hair extensions, you have the option to either fill out the form or book a new client consultation. Here. During the consultation, we will assess your hair, discuss your desired look, and provide a personalized recommendation for the type of hair extensions that will suit you best.

7. If you specifically want to book a style with Julya, you can click the provided link which will direct you to our online booking system. There, you will find available time slots and services offered by Julya.

We understand that your time is valuable, and we strive to provide you with a seamless booking process. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you at The Fox Salon and providing you with a phenomenal hair experience!

How do I contact the salon?

The best way to contact our salon is by texting 904-580-3697. Please note that we only respond during our business hours, which are Monday to Friday from 10 AM to 5 PM and Saturday from 10 AM to 3 PM. If you prefer a call back, we can arrange that via text as well. Please understand that we are usually busy with hair appointments, so we apologize for not being able to answer phone calls. However, if you send us a text requesting a call back, we will be more than happy to reach out to you. If texting is not possible, please ask the guest to send us an email at book@thefoxsalon.com. Please note that we do not communicate through direct messages on social media platforms.

I’m an existing client how do I book an appointment ?

As an existing client of our salon, we appreciate your continued support and value your time. To book an appointment, we recommend prebooking your next appointment during your current visit. This ensures that you secure the preferred time and day that works best for you.

However, if you need to reschedule your appointment or are unable to prebook during your visit, we offer online booking for your convenience. Our online booking system allows you to easily select a new appointment time that fits your schedule.

To access our online booking system, please visit our salon's website and navigate to the "Appointments" or "Book Now" section. You will find a link or button that directs you to our online booking platform. Follow the instructions provided to select your desired service, date, and time slot.

If you encounter any difficulties or have specific requests, please feel free to contact our salon directly at (904) 580-3697. or email us at book@thefoxsalon.com. Our friendly staff will be happy to assist you in finding the perfect appointment time.

We recommend booking your appointment in advance as we experience high demand, and popular time slots may fill up quickly. Thank you for choosing The Fox Salon, and we look forward to serving you soon!reschedule you can use online booking here.

How do I cancel or reschedule my appointment?

To reschedule or cancel click here. If you do not see the time you desire, then please join the wait list. Please remember before you reschedule, the stylists are in high demand so it may be difficult to get back in with specific stylists for longer services.

How do I choose a stylist?

At The Fox Salon, we understand that choosing the right stylist is essential to achieving your desired hair goals. We want to ensure that you have a positive and satisfying experience with us. Here's how you can choose a stylist:

1. We have a team of talented stylists who specialize in different areas of hair care. If you have a specific service in mind, we can suggest the best stylist for that particular service. For example, if you are interested in styling, bridal hair, grey coverage, or beaded row extensions, our stylist Julya would be an excellent choice for you.

2. For a beautiful highlight and layered haircut Andra would be a great selection. She is very talented stylist and offers grey coverage and styling as well.

3.If you are looking for blonding services, complex color or K-tip extensions, our expert stylist Carrie has extensive experience and expertise in these areas, ensuring that you receive exceptional results.

4.We recommend browsing through our stylist profiles on our website and instagram to learn more about their specialties, experience, and personal style. This can help you make an informed decision based on your preferences and desired outcome.

5. If you are still unsure or have specific questions about a particular stylist or service, please feel free to text us at 904-580-3697 or email us at hello@thefoxsalon.com. Our friendly staff will be happy to provide further assistance and guidance.

We believe in the talent and expertise of all our stylists, and we are confident that you will have a wonderful experience regardless of whom you choose. We strive to create a welcoming and comfortable environment where you can trust our professionals to bring your hair vision to life.

Thank you for considering The Fox Salon, and we look forward to helping you achieve your hair goals!

What if I want to try a new stylist?

At The Fox Salon, we understand that clients may want to try a new stylist for various reasons. We want to assure you that we prioritize providing the best service to our clients, and we work together as a team to achieve that goal.

Each of our stylists has their own specialties and areas of expertise. To ensure that you receive the best possible service, it is common for appointments to be scheduled with different stylists based on their specialties. This allows our stylists to focus on what they excel at and deliver exceptional results.

During your consultation, we will discuss your desired hairstyle, preferences, and any specific concerns you may have. Based on this information, we will recommend the best stylist for your needs, taking into consideration their specialized skills and experience.

We have found that this approach is favored by our clients as it allows them to benefit from the expertise of multiple stylists and ensures that they receive the highest quality service. It also provides an opportunity for you to explore different styles and techniques that each stylist can offer.

If you are interested in trying a new stylist, please let us know during your consultation, and we will make the necessary arrangements. We want you to feel comfortable and confident throughout the process, and we are always here to answer any questions or address any concerns you may have.

Thank you for considering The Fox Salon, and we look forward to providing you with an exceptional hairstyling experience!

Where are you located?

Our salon, The Fox Salon, is located in Jacksonville Beach, Florida. We are situated in the Penman Square Center, which is also home to the Penman Diner. You can find us between 12th and 13th south on Penman Rd. When using navigation, please remember to input the zip code 32250. Our exact address is 1265 Penman Rd, Jax Beach, FL 32250.

Do I need a consultation before I can get my hair done?

For blowouts, single process color, and haircuts at The Fox Salon, a consultation is not required. However, for new blonding clients, we have a virtual consultation process in place. When you fill out the new client form, we will send you a form to answer a few questions and attach pictures. This helps us provide personalized advice and recommendations. 

As for hair extension clients, a consultation is necessary. We require you to come in person so we can discuss pricing, policies, and procedures. During the consultation, we can also color match you and assist you in choosing the perfect hair extension method that suits your needs.

How long do hair extensions last?

At The Fox Salon, with proper upkeep, hair extensions can last up to a year. We recommend scheduling a "move-up" session every 4-6 weeks to maintain the extensions and ensure they continue to look their best. The frequency of these sessions may vary depending on the individual and their specific hair needs. To determine the best extension method for you and to discuss the maintenance routine, we encourage you to set up a consultation with our team.

Should my hair be clean or dirty?

When you come in for your appointment, we ask that you please arrive with clean hair. It should be washed within 24 hours prior to your appointment. It is preferable for your hair to be free of any hair products, as they can interfere with the color and application process.

For clients seeking blonding and extension services, it is especially important to come in with clean hair. This will ensure optimal results and allow our stylists to work more efficiently. Additionally, if you can avoid vigorously scrubbing your scalp before your appointment, it can help reduce sensitivity during the service.

We appreciate your cooperation in following these guidelines to ensure the best possible outcome for your hair. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you and provide you with outstanding hair care at The Fox Salon.


What if I don’t like something about my hair?

At The Fox Salon, our ultimate goal is for you to love your hair. We understand that sometimes preferences and expectations may not align perfectly and that's okay. If you are not completely satisfied with something about your hair, please let us know.

For guests who have purchased our recommended hair products, we offer a color guarantee. This means that if you are unhappy with the color within the first 7 days after your appointment, we will redo it according to the parameters of our redo policy. Here. We want to ensure that you are happy with the final result and will do our best to accommodate your needs.

If you find any issues or have concerns beyond the 7-day period, please reach out to us via text. We will be more than happy to assist you to the best of our capabilities. Our skilled stylists are known for their ability to work magic and we will strive to address any concerns you may have.

Please note that we do not offer refunds, but we are committed to finding a solution that leaves you satisfied with your hair. Your happiness is our priority and we appreciate your trust in The Fox Salon.

What hair color and styling products do you use?

At The Fox Salon we are committed to providing innovative and quality hair care solutions that prioritize the health and beauty of your hair. Our salon offers a comprehensive range of services including, color, treatments, and cutting- edge devices.Click here for a detailed list of the products we offer.

What to bring and not to bring to your appointment?

At our hair salon, we strive to create a comfortable and enjoyable environment for all of our guests. To ensure a smooth and pleasant experience, we kindly ask that you adhere to the following guidelines regarding what to bring and what not to bring to your appointment.

What to bring:

1. Your computer: We understand that some of our guests may need to work or catch up on personal tasks during their appointment. Feel free to bring your computer and utilize our complimentary Wi-Fi.

2. Air-pods or headphones: If you'd like to listen to music, podcasts, or watch videos during your appointment, please bring your own air-pods or headphones. This way, you can enjoy your preferred entertainment without disturbing other guests. Magazines and iPad provided by salon.

3. Snacks: We know that appointments can sometimes be time-consuming, and you may get hungry. Feel free to bring a small snack to enjoy during your visit. However, we kindly ask that you choose snacks that are not messy or have strong odors, as a courtesy to other guests. Snacks and beverages are also provided by the salon.

What not to bring:

1. Children: To maintain a relaxing environment for all of our guests, we kindly request that you make childcare arrangements prior to your appointment. Our salon is not a suitable environment for children, as sharp tools and chemicals are present.

2. Pets: While we adore animals, we do not allow pets in our salon, with the exception of service animals as required by law.

3. Electronic devices without air-pods: We understand that technology is a part of our daily lives, but to respect other guests' experiences, we kindly ask that you bring electronic devices with air-pods or headphones. This helps to maintain a peaceful atmosphere for everyone.

We appreciate your understanding and cooperation in following these guidelines. Our priority is to provide a serene and enjoyable experience for all of our guests. If you have any further questions or concerns, please don't hesitate to reach out to our friendly staff. We look forward to welcoming you to to our salon!

How do I add myself to the waitlist for an appointment?

We understand that sometimes our salon schedule can get busy, and we want to make it as convenient as possible for you to secure an appointment. To add yourself to our waitlist, please follow the steps below:

1. Online Waitlist: Click here and click on the "Waitlist" tab. Fill out the required information, including your name, contact details, preferred stylist (if applicable), and any specific services you're interested in. Our online waitlist allows you to select multiple dates and times that work for you. Once you submit your information, our team will review it and contact you if an appointment becomes available.

2. Email: If you prefer, you can also add yourself to our waitlist by sending an email to book@thefoxsalon.com. In your email, please include your name, contact information, preferred stylist (if applicable), and any specific services you're interested in. Our team will add you to the waitlist and reach out to you if there's an opening that matches your preferences.

We strive to accommodate all of our clients and will do our best to get you in for your desired appointment. However, please note that adding yourself to the waitlist does not guarantee an appointment. Our availability is subject to scheduling and cancellation changes. We appreciate your patience and understanding.

If you have any further questions or need assistance, please don't hesitate to reach out to our team. You can contact us through the email provided above or give us a text at (904) 580-3697. We're here to help and ensure you have a great salon experience.